Web 2.0 Community and Business

Explore, Understand, Use Web 2.0 to Build Your Online Community

All books available at www.ResolutionWorks.com

"Getting to Resolution: Turning Conflict into Collaboration” (Berrett-Koehler 1998) (Second Edition Oct. 2009) was an Executive Book Club Selection; Featured by Executive Book Summaries; named one of the 30 Best Business Books of1998; and called “a marvelous book” by Dr. Stephen Covey. It has been translated into Russian, Hebrew and Portuguese.

“The Book of Agreement” (Berrett-Koehler 2003) has been endorsed by many thought leaders. It has been hailed as “more practical” than the classic “Getting to Yes” and named one of the best books of 2003 by CEO Refresher (www.Refresher.com).

“Collaboration 2.0: Technology and Tools for Collaboration in a Web 2.0 World” co-authored with David Coleman (Happy About 2008) provides guidance for effectively communicating in the virtual world. It has been very well recieved and forms the basis for a number of webinars and programs.

“Cycle of Resolution” was selected for inclusion in the “Change Handbook, 2d Edition.”
(Berrett-Koehler 2008)

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